Summary

The internet has been a game changer when it comes to commerce. Endless products are now instantaneously at your fingertips, allowing you to shop from the comfort of your own home. Enter Rocket Mortgage, one of the first mortgage providers that allows you to secure a home loan without ever stepping outside.

Company Overview

Rocket Mortgage is owned by Quicken Loans. Rocket launched (pun intended) in 2015, acting almost as an “App” under the Quicken Loans umbrella. If you’re looking to get a mortgage as fast as possible, turn to Rocket Mortgage. They’re speedy, easy to use, and were made with millennials in mind: click a mouse, buy a house! They promote themselves as a platform that approves mortgages in under 8 minutes. Crazy but true! Because they’re backed by Quicken Loans, a huge, well trusted entity in the mortgage arena, the super speedy approval delivery raises no cause for concern. These guys are experts in the field, with a JD Power and Associates award winner behind them.

What Rocket Mortgage does best

If you need a mortgage RIGHT NOW, you want Rocket Mortgage. With literally a few clicks, you’ll be approved in minutes (as long as you have solid credit and overall financials in place.) Their website is great, their process is simple and transparent, taking the mystery out of getting a mortgage, and their question and answer interface is seamless. And they have an app!

Any Downside?

Because the app is SO fast, it could lead to you overlooking important details. While their speed is overall a major plus, it’s important to make sure all your ducks are in a row and you understand all the nuances of your new home loan. So if there’s one downside to Rocket Mortgage, it’s the fact that it might be TOO fast. The site itself is a bit light on information as a resource. Their current rates and mortgage types aren’t super easy to locate on the site. Because they’re part of Quicken Loans, however, this isn’t really a big deal. You can literally just click back to the main Quicken site and find everything you might need. It is a bit difficult to pinpoint where Quicken Loans ends and Rocket Mortgage begins, and that can be slightly confusing. Having said that, Rocket Mortgage can save you a lot of time. They’re a no-nonsense method of securing a mortgage, and for that, they’re top of the line.

What Homeowners Are Saying

Rocket Mortgage’s reputation is intrinsically tied to Quicken Loans’ reputation. They’re a JD Power & Associates’ customer service award winner seven years in a row, which speaks for itself. They also have an A+ rating with the BBB, so homeowners are clearly very happy with them. But again, these are Quicken Loans’ accolades, and not specifically Rocket Mortgage’s… it would be better if they had some specific awards of their own. In the near future, they may very well garner separate accolades (remember, the Rocket Mortgage arm was launched in 2015, and it does take time to carve a distinct corporate identity). Ultimately, we’re very comfortable with the Quicken Loans backing, and therefore absolutely recommend giving Rocket Mortgage a try.

Overall Rating: 4.2 / 5

Rocket Mortgage is Quicken Loans' solution for the online consumer who wants things done fast and easy.The app is also safe, secure, and backed by one of the biggest names in the mortgage industry - so you can feel more than comfortable using them.But if you’re the type who wants to sit down with your mortgage banker, go through options in detail, or just have a bunch of questions answered before moving forward with your mortgage, you might want to go a different route(or just bounce over to the Quicken Loans part of the website.)